![]() Finally, I called HP Tech Support on 2 occasions before they could make the connections. Thank you for the reply, but I was referring to multiple entries on the local printer panel under the scan option as follows:Īs I stated in my previous posting, I spent 2 weeks on my own trying to set up the print & scan from my HP Desktop to my new HP printer. If you had to keep a copy, you might want to rename it, so it appears to be the original version without having "(Copy #)" appended. Right-click the copy you want to delete and select "Remove Device."ģ. Open the "Devices and Printers" window again.Ģ. Locate a copy that works and keeps that copy.ġ. Repeat the process for each copy, if you conclude the original printer does not work. Make sure the printer is turned on and connected to your computer before giving up on it.ĥ. If you don't see an exclamation point, but the printer does not print the test page, right-click the printer and select "See What's Printing." Look for an error in the Status column. Look for a yellow exclamation point in front of the printer in the Devices and Printer window, which indicates a problem. Click "Print Test Page" from the General tab to test the printer's functionality.Ĥ. Right-click the original version of the printer and select "Printer Properties."ģ. Click the Windows "Start" button and select "Devices and Printer."Ģ. Let's go through a few steps that may help to fix this issue.ġ. I understand that you want to delete the duplicate entries for your HP OfficeJet 6954 All-in-One Printer. Thank you for posting your query, I'll be more than glad to help you. Hi to HP Forums, this is a great place to get support, find answers and tips.
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